Renaissance Birmingham Ross Bridge Golf Resort & Spa Hoover, Hoover

I had a mixed experience at the resort. The location is absolutely stunning, surrounded by beautiful rolling hills and a fantastic golf course. My room was comfortable, but there were issues with noise transfer from other rooms, which was quite bothersome at times. Service varied; while some staff were attentive, there were moments of frustration due to understaffing that impacted my stay. The pool area was lovely, but the dining options could be improved with more consistency and variety.

We decided to escape for a quick family getaway and chose the resort for its beautiful environment and pool area. The stay had its ups and downs, particularly with some understaffing that led to slow service and issues around the pool area management. While our room was nice and comfortable, the lack of proper staffing really took away from the overall experience. Though there were enjoyable moments, I hope they can address the staffing issues for future visits.

The Renaissance Ross Bridge Resort is a beautiful getaway nestled in rolling hills, providing a pleasant escape from the busyness of everyday life. The rooms were comfortable and well-appointed, though service was occasionally hindered by limited staffing. The main pool area was a highlight, especially with family-friendly amenities. However, some poolside chaos from a group of rowdy guests and occasional cleanliness issues detracted from the experience. While the value for money is decent, management could improve staffing levels to enhance guest comfort.

My stay was quite a mixed bag. The overall atmosphere of the resort is beautiful, making it a lovely place for a getaway, yet the service left much to be desired. The check-in experience was frustrating, and the event management was particularly disappointing. I was excited about the dining options, but the execution did not live up to expectations. Overall, it’s a picturesque resort, but I would be cautious about hosting events here due to their poor service quality.

We had a wonderful time at the Renaissance Ross Bridge Resort, nestled in a serene location and surrounded by beautiful hills. The rooms were well-kept and spacious, perfect for our family, and the pool area was a highlight of our stay. However, the service seemed a bit understaffed, especially as the weekend approached, and we encountered some cleanliness issues around the pool area. Overall, it’s a nice getaway, especially if you're looking for some relaxation during these times.